Problems installing sensors


#1

This topic is intended for people who experience some kind of issues with installing the components for some sensor device. When these issues happen, please verify the following:

  1. Internet connection works. NI mate downloads these installers from our server.
  2. On Windows
    1. Go in the application directory (by default C:/Program Files/Delicode/NI mate 2 and verify that folders called Delicode_Sensor_OpenNI or similar exist
    2. Verify that in that folder an executable called Delicode_Sensor_OpenNI.exe or similar exists
    3. Run a test by opening your command prompt
      1. Press windows key + r
      2. Type cmd and hit enter
      3. Type cd “c:/Program Files/Delicode NI mate/NI mate 2/Delicode_Sensor_OpenNI” (change the path based on where you installed NI mate and what sensor you were trying to install)
      4. Run the test by executing: Delicode_Sensor_OpenNI sensor_test
      5. When reporting problems, include the output from the command prompt
  3. On OS X
    1. Verify the files are in the application directory by right clicking Delicode_NI_mate in /Applications and choose “show package contents”
    2. Go in Contents/MacOS
    3. Verify that Delicode_Sensor_OpenNI (or similar) exists
    4. Run a test
      1. Launch terminal
      2. cd /Applications/Delicode_NI_mate.app/Contents/MacOS (use the path where you installed NI mate)
      3. ./Delicode_Sensor_OpenNI sensor_test (change the name based on your sensor)
      4. Include the output from this in your report.
      5. In the terminal, when inside the folder with Delicode_Sensor_OpenNI, also run the command: cd … && ls -laR > ~/nimate_log.txt
      6. Include the file nimate_log.txt in your report (it’s placed in your home folder)

If the installed files weren’t found in the NI mate directory, see if the downloaded file exists:

  • On Windows the file is downloaded to c:/Users/youruser/AppData/Local/temp with the filename Delicode_Sensor_OpenNI_2.00_Installer_win64.exe or similar.
  • On OS X, find the temp folder by opening your terminal and typing echo $TMPDIR . The install file should be inside this folder with the name Delicode_Sensor_OpenNI_2.00_Installer.zip or similar.
    • If the file exists you can install it manually:
      1. Open the terminal and run: cp $TMPDIR/Delicode_Sensor_OpenNI_2.00_Installer.zip /Applications/Delicode_NI_mate.app (replace OpenNI with the right type and the version number with the current version)
      2. cd /Applications/Delicode_NI_mate.app
      3. unzip Delicode_NI_mate_OpenNI_2.00_Installer.zip
      4. chmod +x Contents/MacOS/Delicode_Sensor*
    • This is of course not a true solution to the problem, but at least it gets you using the sensor. Please submit a report on the forums if the installer doesn’t finish successfully.

#2

Thanks. I will give this a try at the weekend.


#3

Has anyone had success importing the bvh files into Poser Pro?