We're not sure how well the Xbox 360 Kinects work on Windows 10. We haven't yet tried them outside Windows 7 / Windows 8.1, so it's possible something is broken there. On OS X, the problem is most likely with El Capitan and the version of libusb we are linking against. Have you tried this version on Mac?
Other than that, if you have other sensors available (Xtions, PrimeSense, Kinect for Windows v2, RealSense) you could try those.